I just wish my people in the region would learn how to serve their customers better.
LIAT pilots decided to strike on Ash Wednesday, so I am sure this would have affected the flights on Thursday. Called LIAT in the morning Thursday to reconfirm flight, and that it was departing at 7:55pm as scheduled. Yes. I gave the agent a contact number in Trinidad if anything.
Got to the airport early....about 6pm. Checked in, and saw that the departure time on the monitor was 8:05pm. No worries. I can live with a 10-minute delay.
Well......
8:05pm came. We sitting in the cold cold cold departure lounge, me with a cold and all, no agent. Then she comes up and boards another flight going to St Vincent. At about 9:02pm, she announces that the flight will land at 9pm. How silly is that????
9:30 come. No flight. No announcement.
9:40pm. She tells us the flight is coming at 9:45pm.
10:15 come. No flight. No announcement. Passengers started asking for food. They got coupons to go for Kentucky or Churches. I had bought a cheese sandwich earlier so didn't go and collect any voucher. A Grenadian 'trafficker' - someone who buys and sells legitimate goods! - asks me to watch her bags while she goes for food.
10:45pm or so. The announce that boarding has commenced at gate 7. Which gate were we at first? 9. Where is gate 7? Round the other side of the airport. Geez. Now of course I can't leave di people dem bags can I? So I wait. Eventually they come back.
We wait at gate 7 for about 10 minutes. Then we board. Then the flight stays on the ground for many minutes.
We eventually take off at about 11:30pm scheduled to arrive in Grenada at five past midnight!
The flight was another story.......scroll up to the next entry.
Posted by yamfoot at March 3, 2006 07:21 PM